Customer Success Manager

Powerlink takes great pride in our work and in the way our team operates. Our Customer Success team is passionate about Building and maintaining strong relationships with our clients. We are always looking for great people to join us.

The Role:

• Lead the onboarding process• You will provide excellent support to customers, understand their needs and ensure their success with powerlink CRM
• Serve as the main point of contact and liaison between clients and the rest of the team
• Lead online consultations, and one-on-one demos to educate customers on the features of our product.
• Stay in touch with clients to ensure that they're realizing the full potential of our product

Your Experience & Skills:

• A  B.A. or BS.c graduated which has great technical skills and orientation.

• Basic knowledge of SQL and databases.

• Wide perspective of the business system flows. 

• Committed to provide the customers a solution to his needs and questions.

• Creative thinking and finding solutions to customer requirements.

• Excellent communication skills (written and spoken).

• Positive attitude, great team player, empathy, high energy, and multitasking abilities :) 

We Appreciate Those Who:

• Say what they think.

•I ndependent and proactive in a fast-paced environment.

• Fast learner. 

• Has excellent interpersonal and presentation skills

• Experience with Microsoft Dynamics, Oracle, SAP or other enterprise software.

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Our people are the most critical component of our long-term success, our atmosphere is young, encouraging creativity, challenging and dynamic. The carefully selected, high-quality workforce creates a unique environment that will make you come to work with a smile.
Please note that we will contact you if your skills and experience are a strong match for the role. 

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