Customer Success Specialist

Powerlink takes great pride in our work and in the way our team operates. Our Customer Success team is passionate about Building and maintaining strong relationships with our clients. We are always looking for great people to join us.

The Role:

• You will be researching and designing training for Powerlink customers
• hosting webinars
• continually improving our customer-facing resources
• Support the education of Powerlink users through tutorials, blogs, etc
• you will help our users achieve their desired outcomes with our platform
• Responsibility for improving customer experience and customer retention

Your Experience & Skills:

• BA in business or any relevant field, who has great technical skills and orientation

• Wide perspective of the business system flows.

• Committed to provide the customers a solution to his needs and questions.

• Creative thinking and finding solutions to customer requirements.

• Excellent communication skills (written and spoken).

• Positive attitude, great team player, empathy, high energy, and multitasking abilities :)

We Appreciate Those Who:

• Say what they think

• Independent and proactive in a fast-paced environment

• Fast learner

• Has excellent interpersonal and presentation skills

• Experience with Microsoft Dynamics, Oracle, SAP or other enterprise software

Pack of Components

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Our people are the most critical component of our long-term success, our atmosphere is young, encouraging creativity, challenging and dynamic. The carefully selected, high-quality workforce creates a unique environment that will make you come to work with a smile.
Please note that we will contact you if your skills and experience are a strong match for the role. 
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