Our company takes great pride in our work and in the way our team operates. Our Customer Success team is passionate about maintaining strong relationships with our clients. We are looking for an exceptional Customer Success lead, that will drive continuous improvement to ensure that we continue to exceed the expectations of our customers.

• Understand the customer journey, from onboarding to churn, while constantly testing and developing ways to improve it.
• Lead the vision, design and execute the customer success and onboarding plans.
• Empower customers to connect their goals and challenges with the solution Powerlink CRM offers.
• Manage changes in project scope, identify potential issues, and pivot when necessary.
• Leading and growing the CS teams - coach and mentor success and support teams, encouraging continued professional learning and skill advancement.
• Lead online webinars,  training materials etc., to educate customers on the features of our product.

Our people are the most critical component of our long-term success, our atmosphere is young, encouraging creativity, challenging and dynamic. The carefully selected, high-quality workforce creates a unique environment that will make you come to work with a smile. And the biggest plus, our office overlooks Rothschild Avenue in the heart of Tel Aviv.
Please note that we will contact you if your skills and experience are a strong match for the role.